Frequently Asked Questions


Can I receive tutoring through the Accessible Education Center?

The Accessible Education Center does not offer tutoring on course content or academic skills. The University Teaching and Learning Center (TLC) coordinates a free math and writing lab for all students and provides small group tutoring in some classes for a fee. Referrals for individual tutoring are also available. Meeting times and financial arrangements are made directly by the student with the individual tutor. Some specialized tutoring is also available in academic departments, as well as privately in the Eugene area.

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Does the Accessible Education Center offer any scholarships?

The AEC coordinates the application for the Hesser Memorial Scholarship, the Minner-Kelsch Scholarship, and the Pincetich Memorial Scholarship. As the AEC receives new scholarship information, announcements are posted on our website. Additional resources for financial aid information include the Career Center, the Office of Financial Aid, and the Financial Aid Information web page. These web sites contain the latest information on scholarships, fellowships, grants and much more. They also provide information specifically for students with disabilities.

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If I attend an initial meeting with the Accessible Education Center, does this mean that I must use the services?

No. Our office encourages students to use whatever available resources are necessary to succeed in college. However, you are encouraged to meet with the AEC at the beginning of your college career. This will allow you to learn what the AEC offers. Registering with the office and providing documentation will make it much quicker and easier to access services if you decide to utilize accommodations.

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What if I can't attend the University of Oregon as a full-time student?

If a partial course load is necessary due to specific disability-related limitations, the Accessible Education Center can assist you. When appropriate, letters in support of full-time equivalency are available. Full-time equivalency is often necessary to receive services such as University Housing, childcare services, and scholarships.

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What if I need accommodations in housing or financial aid?

For many types of requests you can contact Housing directly. A statement outlining specific needs from your doctor may be required. In many cases you will want to register with the AEC and provide detailed documentation so we can assist with supporting your request and making recommendations to Housing, as needed. The Accessible Education Center is also available to assist in this process if you are uncomfortable directly disclosing information regarding why you are requesting accommodations.

The AEC is available to work with students who are dealing with unique circumstances around financial aid eligibility. Sometimes Financial Aid will ask you to provide a letter to verify that you are registered with the AEC, or to help support a specific financial aid petition request on the basis of disability or a medical condition.

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What if the elevator to my class breaks down?

Contact the University of Oregon Police Department at 541-346-2919. Explain that you cannot access your class due to a malfunction in the elevator and you need immediate assistance. Contact the AEC if you want us to intervene with your instructor or need other assistance.

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Do I have to register my service animal with the university?

An individual with a disability who uses a service animal is not required to register the animal with university authorities prior to bringing the animal on campus. However, students are strongly encouraged to register with the Accessible Education Center so that the presence of the animal on campus is documented as part of an approved accommodation. At your request this can also be added to your notification letter. Only trained service animals, not emotional support pets, are allowed in campus buildings.

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